Condition & warranty
We are a returns and outlet warehouse. We want every customer to fully understand the condition of the product they buy.
🔍 We check every unit
Before a product goes on sale, we check its condition and describe it on the product page. Very often it is fully functional equipment that simply cannot be sold as new at full price.
🏷️ Condition grades
Packaging damage — equipment works, marks only on the box.
Signs of use — customer return, minor marks, works correctly.
Fault / Defect — possible malfunction, described on the page; price reduced accordingly.
Transit damage — occurred during shipping.
↩️ 14-day right of return
You have 14 days to withdraw from the contract without giving a reason (under EU law). Right of withdrawal →
🛠️ Complaints
If a product has a defect inconsistent with its description or damage that occurred in transit — file a complaint. Returns & complaints →