Right of withdrawal

Right of Withdrawal (14 days)

§ 1. Scope of Application

The right to withdraw from a contract without providing a reason is granted to Buyers who are consumers within the meaning of the provisions of the Act of May 30, 2014, on consumer rights. In the case of transactions concluded as part of business activities (B2B) return conditions are determined individually between the parties.

§ 2. Withdrawal Period

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire physical possession of the Goods or on which a third party other than the carrier and indicated by you acquires physical possession of the Goods.

§ 3. How to Exercise the Right of Withdrawal

To exercise the right of withdrawal, you must inform us of your decision by means of an unequivocal statement — sent by traditional mail or e-mail:

  • Correspondence address: "BUSINESS MARKETPLACE GROUP EUROPA" Sp. z o.o., warehouse Sosnowiec, ul. Stanisława Mikołajczyka 23a
  • E-mail address: bmpgroup.eu@gmail.com

You may use the model withdrawal form provided below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

§ 4. Return of Goods

The Goods should be sent back or handed over to the address below without undue delay, and in any event no later than 14 days from the day on which you informed us of your withdrawal from this contract:

  • Return address: "BUSINESS MARKETPLACE GROUP EUROPA" Sp. z o.o., ul. Stanisława Mikołajczyka 23a, Sosnowiec

The direct costs of returning the Goods shall be borne by the Buyer.

§ 5. Refund of Payments

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery of the Goods (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay, and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We may withhold reimbursement until we have received the Goods back. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

§ 6. Liability for Diminished Value of Goods

You are liable for any diminished value of the Goods resulting from the handling of the Goods other than what is necessary to establish the nature, characteristics, and functioning of the Goods.

§ 7. Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to contracts for:

  • the supply of Goods made to the consumer's specifications or clearly personalized (custom-made goods);
  • the supply of sealed Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

Model Withdrawal Form

(complete and return this form only if you wish to withdraw from the contract)

Addressee:
„BUSINESS MARKETPLACE GROUP EUROPA" Sp. z o.o.
ul. Stanisława Mikołajczyka 23a, Sosnowiec
E-mail: bmpgroup.eu@gmail.com

  • I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following Goods: [...]
  • Date of receipt of Goods: [...]
  • Name of consumer(s): [...]
  • Address of consumer(s): [...]
  • Order number: [...]
  • Signature of consumer(s) (only if this form is notified on paper): [...]
  • Date: [...]

(*) Delete as appropriate.